Archivos: FAQs

What is your cancelation policy?

For tours self drive, you can cancel 24hrs before the start of the tour. For tours including transportation you can cancel 48hrs before the pick up time to get a full refund

How long is the tour?

In order to do this tour you have to plan spending 3hrs total. This is the average time round trip from start to finish.

Do I have to make a reservation?

Yes, we recommend you let us know in advance you’re coming. If you show up to our location and we don’t have guides available you will have to wait between 2hrs up to 4hrs. If you book it, you start exactly at the time you reserved the tour.

Can I wear Keens/Chacos shoes?

Yes, those types of sandals with straps are okay to wear. Just do not wear flip flops. Flips flops are not allowed during the hike, only closed toe shoes, sandals with straps or water shoes with a thick sole.